TDC Erhverv Cloud Solutions
Investigating - Vi oplever problemer med CCD/Workgroup køer, hvor agenter der modtager kald via køen ikke kan stille kald videre. Der er ikke helt system i hvad der der virker og hvad der fejler. Nogle kan stille videre til kollegaer og andre kan ikke stille videre til hverken Teams eller Telefonnumre.

Der arbejdes på problemet i samarbejde med Competella.

Sep 30, 2022 - 11:05 CEST

About This Site

Welcome to TDC Erhverv Cloud Solutions' operating status.

Here you’ll find information about incidents and scheduled service maintenance on your TDC Erhverv Teams or Skype for Business solution and related services. You can sign up for notifications by clicking on the blue button at the top right.

Please note that this status page only deals with products and services from Cloud Solutions. If you are looking for operating status from TDC Erhverv in general, we refer to tdc.dk/driftsinformation.

TDC Erhverv Teams Operational
90 days ago
100.0 % uptime
Today
Skype for Business Operational
90 days ago
100.0 % uptime
Today
SkyApp ? Operational
90 days ago
100.0 % uptime
Today
Internet & DSL Operational
90 days ago
100.0 % uptime
Today
Mobil Operational
90 days ago
100.0 % uptime
Today
Telefoni (SIP & Kredsløb) Operational
90 days ago
100.0 % uptime
Today
Internationale numre Operational
90 days ago
100.0 % uptime
Today
TDC Cloud Self-services Operational
90 days ago
100.0 % uptime
Today
support.sky.tdc.dk Operational
90 days ago
100.0 % uptime
Today
selvbetjening.sky.tdc.dk (Skype for Business Self-service) Operational
90 days ago
100.0 % uptime
Today
app.sky.tdc.dk (Teams Self-service) Operational
90 days ago
100.0 % uptime
Today
IoT Connectivity Operational
90 days ago
99.66 % uptime
Today
Puzzel ? Operational
90 days ago
100.0 % uptime
Today
Zylinc Novus Operational
90 days ago
100.0 % uptime
Today
Competella/PC Reception/IVR Pro Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 11:05 CET
Update - Title: Users may be unable to access multiple Microsoft 365
services



User impact: Users may be unable to access multiple
Microsoft 365 services.


More info: We've received reports that the following
services are impacted:
-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph

Current status: We've identified a potential networking
issue and are reviewing telemetry to determine the next troubleshooting steps.


Scope of impact: Any user serviced by the affected
infrastructure may be unable to access multiple Microsoft 365 services.


Next update by: Wednesday, January 25, 2023, at 9:00 AM UTC

Jan 25, 09:37 CET
Investigating - Microsoft oplever pt store udfordringer med deres services som berører alle cloud services.

Herunder

Teams / selvbetjening og alle services der bruger Teams (Puzzel / Competella / Zylinc)

https://twitter.com/MSFT365Status/status/1618149579341369345?s=20&t=1Y-4gt47qJiCHKg76EfTKQ

Jan 25, 09:02 CET
Jan 24, 2023
Resolved - Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt.

Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført.

Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171.

Venlig hilsen
TDC Erhverv Cloud Support

----------------------------

Normal operations have now been restored, but we continue to monitor the affected systems closely.

Once again we would like to apologise for any inconveniences caused by this incident.

If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171.

Best regards,
TDC Business Cloud Support

Jan 24, 09:10 CET
Investigating - Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation

-------------------

Vi oplever desværre i øjeblikket problemer med telefoni

Vi er ved at identificere årsagen til problemet og vender tilbage med status senest klokken 10:00

Vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer.

Venlig hilsen
TDC Erhverv Cloud Support

-----------------------------

We are currently experiencing interruptions on telefony

We are working to identify the root of the problem and will come back with status no later than 10:00

We apologise for any inconveniences caused.

Best regards,
TDC Erhverv Cloud Support

Jan 24, 08:24 CET
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.