Haste-servicevindue: Arbejde på centrale databaseservere – nedetid på Selvbetjening og SkyApp (English text available)
Scheduled Maintenance Report for TDC Erhverv Cloud Solutions
Completed
The scheduled maintenance has been completed.
Posted May 17, 2022 - 00:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2022 - 21:00 CEST
Scheduled
Som en del af vores arbejde med at vedligeholde og yderligere forbedre vores systemer, varsler vi et haste-servicevindue. I servicevinduet skal vi arbejde på centrale databaseservere, som Selvbetjening og SkyApp benytter.

Hvornår?
Fra mandag den 16. maj 2022 klokken 21.00 og tre timer frem - indtil klokken 00.00 tirsdag morgen.

Hvad betyder det for jer?
I tidsrummet vi I ikke kunne tilgå Selvbetjening eller SkyApp. I vil heller ikke kunne foretage API-kald mod Selvbetjening.

Når servicevinduet er overstået, skal I ikke foretage jer noget, og løsningen vil virke som før.

Spørgsmål?
Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte TDC Erhverv Cloud Support.

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As part of our work to maintain and further improve our systems, we are announcing an emergency service window. In the service window we will work on central database servers used by Self-service and SkyApp.

When?
Starting Monday 16 May at 9 PM and continuing for three hours - until 0 AM on Tuesday morning.

What does that mean to you?
During the service window, Self-service and SkyApp will be unavailable. API calls towards Self-service will also be unavailable.

When the service window is over, the solution will work as before.

Questions?
If you have any questions about the above, please feel free to contact TDC Erhverv Cloud Support.
Posted May 12, 2022 - 11:49 CEST
This scheduled maintenance affected: TDC Cloud Self-services (support.sky.tdc.dk, selvbetjening.sky.tdc.dk (Skype for Business Self-service), app.sky.tdc.dk (Teams Self-service)) and SkyApp.