TDC Erhverv Cloud Solutions
Investigating - Vi oplever problemer med CCD/Workgroup køer, hvor agenter der modtager kald via køen ikke kan stille kald videre. Der er ikke helt system i hvad der der virker og hvad der fejler. Nogle kan stille videre til kollegaer og andre kan ikke stille videre til hverken Teams eller Telefonnumre.

Der arbejdes på problemet i samarbejde med Competella.

Sep 30, 2022 - 11:05 CEST

About This Site

Welcome to TDC Erhverv Cloud Solutions' operating status.

Here you’ll find information about incidents and scheduled service maintenance on your TDC Erhverv Teams or Skype for Business solution and related services. You can sign up for notifications by clicking on the blue button at the top right.

Please note that this status page only deals with products and services from Cloud Solutions. If you are looking for operating status from TDC Erhverv in general, we refer to tdc.dk/driftsinformation.

TDC Erhverv Teams Operational
90 days ago
100.0 % uptime
Today
Skype for Business Operational
90 days ago
100.0 % uptime
Today
SkyApp ? Operational
90 days ago
100.0 % uptime
Today
Internet & DSL Operational
90 days ago
100.0 % uptime
Today
Mobil Operational
90 days ago
99.73 % uptime
Today
Telefoni (SIP & Kredsløb) Operational
90 days ago
100.0 % uptime
Today
Internationale numre Operational
90 days ago
100.0 % uptime
Today
TDC Cloud Self-services Operational
90 days ago
100.0 % uptime
Today
support.sky.tdc.dk Operational
90 days ago
100.0 % uptime
Today
selvbetjening.sky.tdc.dk (Skype for Business Self-service) Operational
90 days ago
100.0 % uptime
Today
app.sky.tdc.dk (Teams Self-service) Operational
90 days ago
100.0 % uptime
Today
IoT Connectivity Operational
90 days ago
99.66 % uptime
Today
Puzzel ? Operational
90 days ago
99.98 % uptime
Today
Zylinc Novus Operational
90 days ago
100.0 % uptime
Today
Competella/PC Reception/IVR Pro Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Resolved - Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt.

Du kan læse mere om årsagerne dette incident i den såkaldte incident report, som vil blive publiceret, når vi har færdiggjort vores endelige undersøgelser.

Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført.

Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte os via support.sky.tdc.dk eller på 7733 7171.

Venlig hilsen
TDC Erhverv Cloud Support

----------------------------

Normal operations have now been restored, but we continue to monitor the affected systems closely.

You can read more about the causes of this incident in the so-called incident report, which will be published once we have concluded our final investigations.

Once again we would like to apologise for any inconveniences caused by this incident.

If you have questions concerning the above, you are more than welcome to contact us via support.sky.tdc.dk or by calling +45 7733 7171.

Best regards,
TDC Business Cloud Support

Nov 24, 02:15 CET
Identified - Vi har nu identificeret årsagen til problemet og udfører i øjeblikket fejlrettelser for at genoprette normal drift.

Venlig hilsen
TDC Erhverv Cloud Support

--------------------

We have now identified the root of the problem and are working to recreate normal operations.

Best regards,
TDC Business Cloud Support

Nov 24, 01:15 CET
Investigating - Bemærk at denne driftsinformation kun omhandler produkter og services fra Cloud Solutions. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation

-------------------

Vi oplever desværre i øjeblikket problemer med GSM IoT

Vi er ved at identificere årsagen til problemet og vi beklager eventuelle gener, som forstyrrelserne måtte medføre for jer.

Venlig hilsen
TDC Erhverv Cloud Support

-----------------------------

We are currently experiencing interruptions on GSM IoT

We are working to identify the root of the problem and we apologise for any inconveniences caused.

Best regards,
TDC Erhverv Cloud Support

Nov 22, 22:00 CET
Nov 23, 2022

No incidents reported.

Nov 22, 2022
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.