TDC Erhverv Cloud Solutions
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 2022 - 19:00 CEST
Scheduled - Kære kunde,

Jeres Zylinc Novus system vil i løbet af denne og næste uge blive opdateret til version 2.4, forventet afsluttet natten mellem d.27/9 og 28/9.

Opdatering foregår udenfor normal åbningstid for at undgå drift forstyrrelser.

Når servicevinduet er overstået, skal I ikke foretage jer noget, og løsningen vil virke som før.

Seneste release notes vil være tilgængelige via Web klienten / System Configuration.

Spørgsmål?
Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte TDC Cloud Support på 77337171 / support@sky.tdc.dk

About This Site

Welcome to TDC Erhverv Cloud Solutions' operating status.

Here you’ll find information about incidents and scheduled service maintenance on your TDC Erhverv Teams or Skype for Business solution and related services. You can sign up for notifications by clicking on the blue button at the top right.

Please note that this status page only deals with products and services from Cloud Solutions. If you are looking for operating status from TDC Erhverv in general, we refer to tdc.dk/driftsinformation.

TDC Erhverv Teams Operational
90 days ago
100.0 % uptime
Today
Skype for Business Operational
90 days ago
100.0 % uptime
Today
SkyApp ? Operational
90 days ago
99.86 % uptime
Today
Internet & DSL Operational
90 days ago
100.0 % uptime
Today
Mobil Operational
90 days ago
99.73 % uptime
Today
Telefoni (SIP & Kredsløb) Operational
90 days ago
100.0 % uptime
Today
Internationale numre Operational
90 days ago
100.0 % uptime
Today
TDC Cloud Self-services Operational
90 days ago
100.0 % uptime
Today
support.sky.tdc.dk Operational
90 days ago
100.0 % uptime
Today
selvbetjening.sky.tdc.dk (Skype for Business Self-service) Operational
90 days ago
100.0 % uptime
Today
app.sky.tdc.dk (Teams Self-service) Operational
90 days ago
100.0 % uptime
Today
IoT Connectivity Operational
90 days ago
100.0 % uptime
Today
Puzzel ? Operational
90 days ago
99.98 % uptime
Today
Zylinc Novus Under Maintenance
90 days ago
100.0 % uptime
Today
Competella/PC Reception/IVR Pro Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Completed - The scheduled maintenance has been completed.
Sep 21, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:31 CEST
Scheduled - Kære kunde,

Jeres Zylinc Novus system vil i løbet af denne uge blive opdateret. Opdatering foregår udenfor normal åbningstid for at undgå drift forstyrrelser.

I vil blive kontaktet direkte af Zylinc med præcis dato/tidspunkt for jeres system samt informationer omkring release notes.
Når servicevinduet er overstået, skal I ikke foretage jer noget, og løsningen vil virke som før.

Spørgsmål?
Har du spørgsmål til ovenstående, er du meget velkommen til at kontakte TDC Cloud Support.

Sep 20, 20:18 CEST
Resolved - Kære kunde,

De generelle netværksproblemer på mobilnetværket er nu løst, og vi har været i normal drift siden i går eftermiddag. Vi beklager de gener dette måtte have haft.

Dear customer,

The general mobile network issues have now been resolved, and we have been operating normally since yesterday afternoon. We apologize for any inconvenience this may have caused.

TDC Erhverv Cloud Support

Sep 21, 08:33 CEST
Investigating - Kære kunde,

Der er lige pt. problemer generelt på mobilnetværket, som desværre påvirker kald.

Der kan forekomme problemer på følgende mobil data teknologier: 2G/3G/4G/5G data

Det er en fejl på selve TDC netværket, så vi henviser til TDC driftsinformation: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-003272&issue_type=aktuelle%20fejl

Dear customer,

There is currently problems in general on the mobile network which unfortunately affect calls.

Problems may occur on the following mobile data technologies: 2G/3G/4G/5G data

It is an error on the TDC network itself, so we refer to TDC operating information:https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-003272&issue_type=aktuelle%20fejl

TDC Erhverv Cloud Support

Sep 20, 15:04 CEST
Sep 20, 2022
Resolved - Kære kunde,

Fejlen skulle nu være løst, og trafikken er normaliseret. Vi beklager de gener det måtte have haft.

Dear customer,

The error have been resolved and traffic has returned to normal. We apologize for any inconvenience this may have caused.

TDC Erhverv Cloud Support

Sep 20, 12:02 CEST
Update - Kære kunde,

Problemet med mobildata skulle gerne være løst, men der kan stadig opleves tavse kald. Der fejlrettes fortsat.

Dear customer,

The issue with mobile data is resolved, but silent calls may still occur. We are working to correct this.

TDC Erhverv Cloud Support

Sep 20, 10:53 CEST
Identified - Kære kunde,

Der kan forekomme tavse opkald ved opkalds forsøg fra VoLTE.

Der kan forekomme problemer på følgende mobil data teknologier: 2G/3G/4G/5G data

Det er en fejl på selve TDC netværket, så vi henviser til TDC driftsinformation: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-002199&issue_type=aktuelle%20fejl

Dear customer,

Silent calls may occur when calling from VoLTE.

Problems may occur on the following mobile data technologies: 2G/3G/4G/5G data

It is an error on the TDC network itself, so we refer to TDC operating information: https://erhvervkundeservice.tdc.dk/arkiv/info/details?fas_id=20220920-002199&issue_type=aktuelle%20fejl

TDC Erhverv Cloud Support

Sep 20, 09:14 CEST
Sep 19, 2022
Resolved - Kære kunde,

Problemet er nu løst og vi oplever normal drift igen.

Dear customer,

The problem is now resolve, and we are back to normal operation.

TDC Cloud Support

Sep 19, 13:11 CEST
Investigating - Kære kunde,

Der er lige pt. udfordringer med afsendelse og modtagelse af SMS-beskeder, der arbejdes på at udbedre fejlen hurtigt muligt. Ny status kl. 14.

Vi beklager de gener dette måtte medføre.

Dear Customer,

At the moment we are experiencing issues with in and out-bound text messages, we are working hard to resolve this fast. New status at 2 pm.

We are sorry for any inconvenience this may cause.

TDC Cloud Support

Sep 19, 13:06 CEST
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.